Entries Tagged Customer Service

As the year comes to a close, we take a look at some of the most popular stories on www.cleaner.com. If you missed...

This past year saw many great companies and individuals profiled and discussed in each month’s issue of Cleaner. Enjoy the following insightful...

Want to make the people you meet instantly feel more comfortable? Want to make the people you meet instantly feel valued and...

In the heart of Missouri, All Clear Pumping & Sewer has repeatedly demonstrated to customers what good service means. “I am extremely pleased...

Toledo, Ohio, “is an adventure in eating,” according to an online restaurant reservation service. It goes on to extol the city’s all-American...

Joel George never hesitates when the opportunity arises to try something new. The founder of Drain Doctor plumbing and drain cleaning services...

When Michael Williams talks business, he’s really talking about life and relationships. That’s what the business is to him. And make no...

There are many hurdles a contractor faces in this industry, or any service industry. One of the more perplexing issues that comes up...

My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor.Our customer...

Spending years in the plumbing industry allowed Richard Hart to collect good intel about what a good plumbing company should be —...

Service isn’t just about what you do for your customers. It’s also about how you make them feel. Their perceptions of your...

When thinking about marketing tools, the first things that come to mind are often things like social media, advertising, logos and promotions....

In today’s sophisticated, high-tech world, consumers increasingly demand tangible evidence to back work estimates. Just as patients expect to see the X-ray...

Have you ever sat through a painful sales pitch? Maybe the salesperson was a little too enthusiastic? They asked formulaic questions, came...