Campbell Plumbing & Drain Cleaning in Eastlake, Ohio, owns a fairly large inventory of equipment for an operation its size — a testament to father-and-son owners Ray and Scott Haymer’s philosophy of investing in productivity-enhancing tools and machines.
But when asked which equipment is most valuable to the company, Scott Haymer doesn’t hesitate with an answer: the company’s array of pipeline inspection cameras.“The one thing that separates a lying plumber from a truthful plumber is an inspection camera,” Haymer says. “You wouldn’t have a surgery performed without an X-ray or an MRI, and customers shouldn’t spend considerable amounts of money on
