Entries Tagged Customer Education

As a business owner, you know your stuff. You have to. But are you using that expertise and knowledge to get eyes...

As you are no doubt painfully aware, diesel and gasoline fuel prices are currently surging due to several factors, from pandemic-related supply...

Jordan Bowles, owner of Drain Savers in Grand Forks, North Dakota, and featured in the February 2022 issue, emphasizes to his technicians...

It’s still early in 2022 and, if you’re like many of us, you’re thinking about what you need to change and how...

Many businesses boast about their low prices, or their efforts to make their services as affordable as possible. In some situations, though,...

It could be 1 a.m. when you get an emergency call from a customer whose house has a burst pipe. And as the...

With new social media platforms popping up all the time, it’s easy for business owners to get overwhelmed. Where should you invest...

Running a business is hard. That’s the understatement of the year, huh? But the truth is, in some ways, running a business is harder than...

Arizona’s Nu Flow Phoenix and Tucson boasts an impressive high-profile list of clients that include property management firms such as CBRE and...

Although awareness of the benefits of pipe lining is common in the municipal and civil engineering sectors, the high liability that can...

So that Pipe Masters of Honolulu, Hawaii, can ensure customer satisfaction and improve quality control, every customer gets a call from the...

Listening is a crucial skill for anyone who works in a customer-facing position. This is true for receptionists, it’s true for sales reps,...

As a local service business, you’re always competing for the eyes of your potential customers. With everything that’s out there — competitors,...

Recently I went to a house that had a few significant issues.A kitchen sink drain, with no trap, ran down a stairwell...