Entries Tagged Customer Education

Just like customers do before hiring a drain cleaner, I do a little background research on companies that I am considering for...

As the year comes to a close, we take a look at some of the most popular stories on www.cleaner.com. If you missed...

This past year saw many great companies and individuals profiled and discussed in each month’s issue of Cleaner. Enjoy the following insightful...

You’re likely using social media in some capacity to boost brand awareness, build trust and grow your business. But are you making...

On our websites, in our advertisements, in our marketing messages, we all do this one thing: We talk about ourselves. And while...

Have you ever sat through a painful sales pitch? Maybe the salesperson was a little too enthusiastic? They asked formulaic questions, came...

On the surface, the name Uni-Jet Industrial Pipe Services provides a straightforward explanation of what the company does for clients across Canada....

You know that tools can make or break a job. What would your answer be if someone asked you what is your...

“I always seem to get customer complaints about how much I charge them for the work I do. My vendors say they...

Having a website is a necessity for businesses in today’s age. But not all websites are created equal. Some work to convert,...

Sometimes providing great customer service involves more than just wearing boot covers, showing up on time and leaving job sites neat and...

Some salespeople think that if they talk longer, they add more value or get their point across more effectively. Actually, any prospect...

When Steve Nerheim started his drain cleaning business in 2009, his first move was ordering 5,000 promotional magnets imprinted with his company...

It’s again that time of year that is typically reserved for some reflection. Here we reflect on some of the industry knowledge...