Customer Education Articles

Following an outside project, it’s important to be clear with customers on what to expect when restoring yards

With a focused strategy, you can take advantage of the features of social media to reach a lot of potential customers

Using free incentives to capture potential customers’ attention is something you can easily implement at your company

Role-playing drills can help your team learn how to educate customers on products and maintenance

By educating homeowners about the benefits, proposing appropriate upgrades and presenting flexible financing options, you can provide an enhanced customer experience

A storytelling approach can help enhance your marketing efforts and effectively communicate your expertise and reliability

Texas’ Bulldog Contractors claims its pipeline inspection equipment as one of its best technology investments

Here are some ways you can mark the occasion of World Trenchless Day on Sept. 28

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

Taking the opportunity to educate clients on what you are seeing in their plumbing systems and why it is happening can go a long way in establishing a relationship that lasts for years to come

Conducted at Cleveland area schools, the events involve reading the new children's book, The House That She Built, which educates young readers about the people and professional skills that go into building a home

Milwaukee plumber recounts time local TV station performed ‘sting’ operation to assess how honest companies were with customers

Returning to a job you just finished is not ideal. Here are some tips for managing client expectations up front so that their initial service call doesn’t turn into an endless saga.