Running a business is hard.
That’s the understatement of the year, huh? But the truth is, in some ways, running a business is harder than ever. Customer expectations are higher than they’ve ever been, and with Facebook (now Meta), HomeAdvisor, Angie’s List, TikTok, Twitter, Instagram, Thumbnail, and the many other platforms out there that allow clients to find and communicate with your business, it can feel like you need to clone yourself a dozen times just to keep up with the messages and questions. And that doesn’t include the phone calls and contact forms coming in through your Google Business Profile (Formerly: GMB) and
