Entries Tagged Customer Education

Cleaning exhaust hoods in commercial kitchens may not sound like a promising starting point for building a multimillion-dollar business. But that’s exactly...

Has this ever happened to you: You go to a prospect’s home to look at a potential job. During the conversation, the...

There’s a problem in industries like ours, a problem that most contractors don’t even realize they have, and the result is costing...

The massive “fatberg” that clogged a London sewer back in September and made headlines as workers from Thames Water spent weeks removing it is...

As is typically the drill when the latter part of December arrives and a new year approaches, it’s time for some reflection....

Property managers and real estate investors can mean steady, reliable work. If you are willing to provide terms, these groups might be...

Chances are, you didn’t get into this business because you loved to sell. Most people got into the business because they liked working...

Video marketing has been one of the most daunting (in my own head) challenges I’ve faced as a marketing professional. Some things...

A major factor behind the massive 130-ton fatberg that Thames Water in London discovered in its sewer system last month is the...

In 2013, Thames Water in England found a bus-sized lump of fat in a sewer. The 15-ton obstruction of food fat and...

I don’t claim to know much. When it comes to sewer and drain work, you’re the professionals. I’ve gained a substantial volume of...

You can have top-of-the-line equipment and plenty of skill and expertise. But if customers aren’t even aware of what you can do...

If a screen requires servicing more frequently than anticipated by design, either the effluent screen or the wastewater characteristics should be evaluated...

More businesses are starting their own blogs. Financial planners have them. Doctors and dentists have them. Marketers definitely have them. And service...