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Business

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Why Bilingual 24/7 Call Answering Is Good for Business

With Spanish-speaking households on the rise, offering bilingual call answering can help you tap into a key market segment
Anne Lackey

As Google Evolves, Generic Business Marketing Is Becoming Invisible Online

AI’s effect on Google search functions is changing the way you have to think about your online presence to stay visible to prospective customers
Study Says Parents Think Skilled Trades Offer Better ROI Than College

Study Says Parents Think Skilled Trades Offer Better ROI Than College

Annual Blue Collar Report finds that parents and Gen Z are increasingly rethinking college in favor of skilled trades, driven by AI concerns, rising education costs, and the appeal of business ownership
How to Preserve Your Best Technician’s Knowledge Before Retirement

How to Preserve Your Best Technician’s Knowledge Before Retirement

When your most experienced technician retires, the knowledge they take with them can disrupt the whole business unless you plan now to mentor and train the next generation
Josh training the team

The Perfect Tool for Building a Stronger, More Communicative Team

Shelton Plumbing utilizes a behavioral assessment tool that has helped improve team communication and reduce conflict
Old-School vs Next-Gen Leadership: A Growing Disconnect

Old-School vs Next-Gen Leadership: A Growing Disconnect

As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews
Keeping Technicians and Dispatchers on the Same Page

Keeping Technicians and Dispatchers on the Same Page

Strengthen communication between dispatch and the field with leadership habits, smarter technology, and a culture that keeps your team moving together
Survey Indicates Recent Homebuyers to be Strong Business Opportunity for Contractors

Survey Indicates Recent Homebuyers to be Strong Business Opportunity for Contractors

The research shows most buyers underestimate both the cost of homeownership and how quickly they'll need a home service professional they can trust
How to Overcome Common Biases That Can Sabotage Your Thinking

How to Overcome Common Biases That Can Sabotage Your Thinking

Outsmart the common biases that can sabotage sound decision-making for your business
Real-Time Equipment Tracking Protects Your Most Important Investments

Real-Time Equipment Tracking Protects Your Most Important Investments

Stolen equipment can be a significant burden to your bottom line and real-time tracking can help
Checking In on Growing Contractors

Checking In on Growing Contractors

Revisiting previously profiled contractors helps reveal new insights
How to Transform Into a Deliberate Manager

How to Transform Into a Deliberate Manager

Seven steps that can help you more effectively schedule the time you have in a day