If you feel like an imposter at work, it’s time to reframe your mindset

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

DCR magazine wants to tell your story

Working to eliminate every error is both impractical and unwise, so high-reliability work teams operate so that errors and surprises don’t disable them

It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so

Keeping customer satisfaction foremost in your goal-setting is the wisest approach

To lock down a customer for life, be sure you are outwardly presenting the best version of yourself