Adding a chat service is another pathway to communicate with customers, but it needs to be done correctly
When communicating with your employees, a storytelling approach can engage and motivate them better than facts and figures
As 2020 winds down, now is a good time to assess your marketing practices and what you want to accomplish in that area in 2021
Gaining a person’s business ultimately means earning their trust, and there is no better way to do that than tapping into the brain’s affinity for processing information visually
Assertiveness doesn’t come naturally to everyone, but these tips will help you communicate like a positive leader
Be clear and concise with all of your brand and safety communication, and keep in mind that English could be a second language for some of your customers and employees
Knowledge blindness could be hurting your team and business
The truth may hurt, but when delivered with compassion, everyone benefits
Training someone may seem fairly straightforward in theory, but if you want that training to actually stick, you have to give it more careful consideration
Keeping your team happy and productive during busy times requires keen observation and effective communication
