What’s the best way to make an informed, analytical decision about the future of your business, whether it’s to add a new...
Small Business Articles
Editorial
Tax Relief Available for Small Businesses Providing Paid Leave
The coronavirus pandemic has created a challenging climate for small businesses. Financial concerns are butting up against public health interests.
With that challenge in...
Editorial
5 Ways Successful Leaders Deal With Uncertainty
Leaders are often expected to have all the answers. Not only is this an expectation shared by many, it is regularly self-imposed. If...
Editorial
Tested by the Pandemic, Master Rooter is Still Thriving
Jason Lohoff had no idea what challenges he would face in his first year of business. With his years of plumbing experience and...
Online Exclusives
Gain an Edge By Regularly Conducting a Competitor Analysis
All contractors should consider doing an annual report on their competitors. Completing a competitor analysis report will reveal possible course corrections for...
Online Exclusives
4 Tips for Devising a Successful Marketing Plan in the New Year
It’s been a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....
Online Exclusives
The Magic of Interindustry Referrals
Consumers don’t have your list of services memorized. They don’t understand the nuances among home service providers: Is a water heater a...
Online Exclusives
Learn to Be More Productive
If you’ve ever felt overwhelmed by the never-ending onslaught of tasks and to-dos that accumulate with mind-numbing frequency every day, Steve Willis...
Online Exclusives
Analyzing Business Strengths and Weaknesses
In my previous article, I explored the SWOT analysis grid, a widely used business tool that helps entrepreneurs make big decisions in...
Online Exclusives
Professional Groups Provide Powerful Ideas for Growth and Improvement
As the co-owner of Lutz Plumbing in Shawnee, Kansas, Amber Lutz-Sewell has one official business partner: her father, Jim Lutz. But she...
Editorial
5 Powerful Phrases for Difficult Discussions with Your Employees
Do you ever come up with your best responses an hour after a conversation has ended? Do you ever say to yourself...
Online Exclusives
3 Steps Business Owners Should Take Prior to Succession Planning
Many business owners today simply do not adequately plan their succession. Reasons for procrastination vary and include not wanting to leave or...
Online Exclusives
Great Signage Keeps Phones Ringing and Workers Safe
Ben could hardly wait to set up his own business after years of working for a large company. Knowing the demographics of...
Online Exclusives
How to Protect Your Online Search Rankings From Spam
In most markets, the competition is hot. Even if you’re investing in SEO, PPC, and Local Service Ads (LSAs), it can be...

















