Small Business Articles

Text and chat programs have become tools that can easily be used for communication among team members as well as customers

Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be

There are many factors that make hiring top talent difficult, but one thing that is in your control is how you present your company in help wanted ads

Follow these steps to make sure people see you and your company in a positive light and keep calling

Don’t automatically be in a hurry to grow your business. Taking your time could benefit your company even more.

It’s possible for employees to talk about politics without poisoning the workplace culture

Elements like logos and color scheme are crucial in getting customers to easily recognize your drain cleaning company

A company's intentional error spells out the importance of having a catchy business name

The skills you need to be effective out in the field are oftentimes separate from what it takes to run a successful business. That’s where a little outside coaching can help.

Here’s a look at two common types of fear experienced by many business owners and tactics for how to handle them so that they don’t limit your company’s potential

After deciding to leave the umbrella of a franchise system, a Minnesota plumbing and drain cleaning firm had to quickly form a new identity and connect with customers

Long-running, small family-run companies are to be applauded. But sometimes generational challenges threaten this wonderful institution.

Honest competition among drain cleaners is the ideal, but it’s not always the reality. Make sure you’ve protected yourself from the underhanded games unethical competitors might try.