Small Business Articles

We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...

When the investors in a drain cleaning franchise in Minnesota decided to leave the fold and form their own company, they needed...

Anyone in a family business knows that according to many statistics, the chance of the business surviving declines with each handoff to...

The internet has made great strides in leveling the playing field for businesses in competition with one other. But as with any...

At Anthony Plumbing, Heating, Cooling & Electrical in Kansas, technicians are encouraged to be bigmouths — as in spread the word to...

When someone visits your company’s website, they’re looking for the answers to the following four questions: Do you provide the services I need? Do...

For small-business owners, there are obvious advantages to providing decent employee health benefits. Among those advantages: improved employee morale, potentially fewer sick...

Tax season is here and drain cleaners need to start working on properly filing for their business. Drain cleaning businesses have a lot of...

When Facebook told businesses it was all about getting “likes,” we put our efforts into getting “likes.” We thought the cards we...

I'm going to begin with a brief look at car dealerships. Stick with me. In the past, car dealerships would write down their...

When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the...

Few businesses truly understand the actual profits generated by individual sales. Most metrics for sales effectiveness are monitored by reviewing top-line revenue...

Do you accept Bitcoin? Probably not. Few plumbers and drain cleaners take groundbreaking forms of currency, and that’s OK. However, customers do expect various payment options....

How long have you been in business? Twenty years? Perhaps 40 years or more? Apparently, you’re doing something right then. Think back to...