No matter what your plans were for your business at the start of 2020, none of us could have guessed what this...
Small Business Articles
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How to Effectively Use Facebook Advertising to Gain Customers
Depending on how old you are, how tech savvy you are and how much you enjoy arguing politics, your opinion of Facebook...
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Why Good Employees Leave and What to do About it
The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a company need...
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How to Handle Toxic Employees
Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all...
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Make Flat-Rate Pricing Work for Your Business
Switching your plumbing and drain cleaning business from a time-and-materials rate structure to flat-rate pricing is a big jump that will ultimately affect...
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Don’t Skimp on the Content of Your Website’s City Pages
Just about every website has them: dozens and dozens of city pages. The purpose of these pages is clear: to help service...
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Adapting Your Business for the New Normal
The shifting reality of society is changing business practices across the nation. For plumbers, drain cleaners, relining professionals and anyone providing home...
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How Leaders Can Improve Workplace Communication
There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...
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Small Businesses Affected by Credit Card Processing Company’s Customer Payment Withholdings
Imagine still doing decent business despite the conditions created by the pandemic but struggling because of some customer payments being withheld through...
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Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
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7 Steps for Creating a Smart Succession Plan
Many owners of both small and large family businesses are reluctant to undertake succession planning and end up doing so as a...
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9 Questions to Test Your Business Savvy in the COVID-19 Era
In recent months, you’ve probably heard the refrain “these are unprecedented times.” But how do you adapt to “business not as usual”?...
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Promoting Equality in the Drain Cleaning Industry
The drain cleaning industry is overwhelmingly white. I’m white. The odds are that you, the reader, are also white.
With that said, how...
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6 Best Practices for Equipment Acquisition
Say you’ve kicked the tires on a few new machines and think you're ready to buy. Three equipment management experts share some...














