Small Business Articles

There is an old proverb that goes, “Give a person a fish, and you feed them for a day. Teach a person...

Exit interviews are often used to find out why departing employees flew the coop. Business professor John Sullivan proposes a better strategy:...

Two years into business, Nor-Cal Pipeline Services of West Sacramento, California, got hired as a subcontractor on massive multimillion-dollar project that required...

As a business owner, when you start making plans for the coming year, it’s important to step back and take a long,...

As business owners, we often associate an improvement in customer experience with an increase in cost. We think of airline tickets and the...

With anywhere from $5,000 to upward of $10,000 in materials, work trucks can all too easily turn into black holes where thousands...

There’s no need to beat around the bush: 2020 has been a rough year for pretty much everyone. And it’s not over...

In a perfect world, technicians would punctually fill out their time sheets every day, keep detailed and accurate track of the time...

The fancy marketing jargon is “reputation management,” but most contractors say it like a four-letter word: reviews. If this topic makes you stick...

Dalton Coveyou has not been in the drain cleaning business long, having founded his company Hotshots Drain Cleaning of Petoskey, Michigan, only...

These days, we’re all sort of culturally conditioned to believe we have to be all things to all people. And when you’re...

The Greek philosopher Heraclitus once observed that the only thing that is constant is change. That’s particularly true in today’s business world,...

Business owners typically take a lot of pride in their independence, their autonomy and their ability to get things done — and...

Your company’s trademark is its brand name. You’ve worked hard to establish your brand, so how can you protect it from infringement? Gary...