Entries Tagged Customer Service

During the economic woes of 2008, right when he bought Drain Line Services in Louisville, Ky., Steve Dabney says he held on...

Drawing in new customers while holding onto existing clientele is a constant — and growing — challenge for any business, but there are...

Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that...

Welcome to the June issue of Cleaner. The two businesses profiled in this month’s issue are very different, but they’ve succeeded by...

New technologies continually evolve to make oilfield services more efficient. The biggest challenge for an entrepreneur who starts a business that provides...

We celebrate the continued dedication and hard work of drain cleaning contractors by revisiting companies profiled 10 years ago in Cleaner magazine....

Don’t let the advent of social media fool you: While businesses need to have a presence on sites such as Facebook and...

It’s January. Time to clean out files. Organize offices. Update software. Make plans. ‘Tis the season of resolutions and new beginnings. That...

We celebrate the continued dedication and hard work of drain cleaning contractors by revisiting companies profiled 10 years ago in Cleaner magazine....

Take a look at the Acres and Son Plumbing article featured 10 years ago in the May 2003 issue of Cleaner magazine....

The customer is always right. Or so claims the popular, and seemingly motivational, poster so often seen in break rooms and reception...

Your website is the cornerstone for marketing your business. It’s a value added tool and it’s actually an internal, external and interactive...

Drain cleaning contractors all have a story to tell, whether it’s about the ring you recovered from a drainline or the pro...

It doesn’t matter what type of business you’re in; people will call you with problems, looking for solutions. Your top marketing person...