Just like customers do before hiring a drain cleaner, I do a little background research on companies that I am considering for a contractor profile.
After looking over one company’s website, I clicked through to a couple reviews and saw a lower average rating than I was expecting. Granted, it was not one of the most popular reviewing sites and there were only about 20 reviews for this company. The first several were “five star” reviews so I was even more puzzled by the low average.
Then I got to the reviews from early 2019 and found that three or four
