There is nothing more powerful than a visual. My favorite quote is, “There’s good news and bad news when putting the camera in your...
Communication Articles
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Eliminate Negativity From Your Workplace Culture
“Culture” is a term that may seem nebulous or vague, but in reality, it can have a tangible impact on your business’...
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3 Major Marketing Mistakes to Avoid
It’s still early in 2022 and, if you’re like many of us, you’re thinking about what you need to change and how...
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New App Aims to Connect Skilled Workers with Employers
A new app is helping businesses find the skilled workers they need in this often challenging and competitive labor market.BoomNation is an...
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How to Announce a Price Increase to Customers
Many businesses boast about their low prices, or their efforts to make their services as affordable as possible. In some situations, though,...
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When’s the Last Time You Scheduled a Meeting With Employees?
Without trying too hard, it’s easy for managers to compile a long list of reasons not to meet with the people they...
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9 Reasons For Your Business to Try Chatbots
Running a business is hard.
That’s the understatement of the year, huh? But the truth is, in some ways, running a business is harder than...
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Fostering Accountability in the Workplace
Ask 50 different people what it means to have an accountable workforce, and you could very well get 50 different answers, covering...
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What To Do If You See Racism In Your Workplace
Speaking up against racism in the workplace is fraught with risk. Yet saying nothing at all only ensures that problems will continue...
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How to Improve Your Team’s Listening Skills
Listening is a crucial skill for anyone who works in a customer-facing position.
This is true for receptionists, it’s true for sales reps,...
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Creating a Symbiotic Relationship With the Competition
About six years ago, Matthew Sadler, owner of Sadler Sewer & Drain Cleaning in Green Bay, Wisconsin, chatted with master plumber Richard...
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Nailing the Business Basics Vital to Marketing Success
When you think about marketing, you likely think of ads, truck wraps, social media, Google posts, your website, and other things of...
Editorial
8 Steps to Loosen the Reins and Stop Micromanaging
He gives me a project and tells me to do it my way. I only wish he meant it. My way doesn’t...
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Managing Non-English Speaking Employees
We’re in the middle of a labor shortage.
With more jobs than workers, companies are increasingly willing to hire anyone who’s willing to...









