Entries Tagged Communication

Effective communication is key to the success of any contractor. One of the best tools for improving on-the-job communication is two-way radios. Two-way...

SMS, often called text messaging, has been around since 1992. Since then, it has been flourishing as a communication medium between family...

Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the company,...

We’re living in a DIY age where how-to videos for just about anything can be found all over YouTube. Still, we won’t...

A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...

Marisa Beaver is used to being an outlier in the world of trenchless sewer line replacement and repair, but she turns her differences...

A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...

No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...

Plumbers and drain cleaners are often in the business of delivering bad — and expensive — news to homeowners. These conversations can be...

When asked to name a primary reason for the success of Sewer Experts, a sewer-line replacement and rehab company based in suburban...

When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the...

Do you ever feel like there is way too much appreciation shown in your workplace? If you said no, you’re not alone. Your...

How long have you been in business? Twenty years? Perhaps 40 years or more? Apparently, you’re doing something right then. Think back to...

There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...