Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all...
Business
Displaying results 494-510 of 1339
Editorial
Rules of Overtime
Employers may not like to pay overtime, but not abiding by state and federal rules can land them in hot water. It...
Online Exclusives
Make Flat-Rate Pricing Work for Your Business
Switching your plumbing and drain cleaning business from a time-and-materials rate structure to flat-rate pricing is a big jump that will ultimately affect...
Online Exclusives
Don’t Skimp on the Content of Your Website’s City Pages
Just about every website has them: dozens and dozens of city pages. The purpose of these pages is clear: to help service...
Online Exclusives
Adapting Your Business for the New Normal
The shifting reality of society is changing business practices across the nation. For plumbers, drain cleaners, relining professionals and anyone providing home...
Online Exclusives
How Leaders Can Improve Workplace Communication
There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...
Videos
What You Are Tomorrow Begins With What You Do Today. 3 Things to Do, and 2 Things Not to Do, Right Now.
We will discuss in layman's terms how businesses making small, but impactful moves now end up making big moves upward in the...
Online Exclusives
Small Businesses Affected by Credit Card Processing Company’s Customer Payment Withholdings
Imagine still doing decent business despite the conditions created by the pandemic but struggling because of some customer payments being withheld through...
Online Exclusives
Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
Online Exclusives
7 Steps for Creating a Smart Succession Plan
Many owners of both small and large family businesses are reluctant to undertake succession planning and end up doing so as a...
Online Exclusives
How to Effectively Influence Customers When Logic Fails
We’ve been doing quite a bit of reading on decision-making. It turns out that logic and facts aren’t always the best ways...
Videos
Patent, Trademark and Copyright Law
Let’s talk about trademarks, copyrights, patents and related litigation with respect to how these topics relate to wastewater service providers, dealers and...
Videos
Selling in a Digital Age - Creating Trust and Positioning Your Company for Success in a Virtual Business Environment
Listen in for an in-depth review of a new selling paradigm, how it works, how-tos and tips on how to make the...
Videos
How to Build a Strong Local Reputation and Customer Loyalty
Need a strategy to keep your techs busy in uncertain times? With the current economy and the level of competition in your...
Online Exclusives
Writing Great Website Content Is Challenging But Worthwhile
Considering how many times I've restarted this first paragraph, it's fair to say that writing is hard.
Writing for something as specific and...
Videos
Fact or Fiction? Flat Rate Increases Profit
Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership...
Videos
COVID-19 – Preparing for the New Normal
Don't be paralyzed by COVID-19; instead, be motivated. Use the time assets you have now to create a more stable future. Start...










