Business

We hear and read a lot about big company cultural excellence driven by globally recognized visionaries. But service business owners can project...

Equipment is one of the most important factors in smooth operation of a drain cleaning business, and the question of how to...

For a myriad reasons, many small-business owners don’t hold regular staff meetings. Furthermore, most who do don’t get the most they could...

Inspiration sometimes comes from the most unlikely places. Drain cleaner Hugh McLaughlin was waiting in line at the Department of Motor Vehicles...

If you’re like a lot of business owners, when you first started your company, you said yes to just about every job....

Relationships matter — not only in your personal life, but in your business life as well. Start with the obvious point: Long-term...

What do you need to start a business? Three simple things: Know your product better than anyone, know your customer and have...

One of your employees is acting weird. Typically personable and engaged, this guy suddenly seems distant and distracted. As the odd behavior adds...

High-performing employees are often the most valuable assets in a company. Customers, products, technology, inventory and many other assets come and go. A...

Life as a business owner can be tough and lonely. It’s easy to lose track of your goals and squander potential, whether...

General contractors are increasingly pushing risk onto subcontractors, performing only project management or design/build services, rather than the historical model of providing...

One of the most recent implications of the Tax Cuts and Jobs Act is the complete overhaul of the W-4 form. With...

Raymond Gray, owner of A-1 Total Service Plumbing and A-1 Total Service Construction in Los Angeles, has a favorite quote from billionaire...

Some business owners are making decisions based on outdated trends and information. Let’s face it: It’s hard to keep up with the...

Have you ever started to read a much-hyped book with great enthusiasm and anticipation, only to stop after a few chapters because...

No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s...

The ongoing inspection and maintenance of drains, septic systems, grease traps and plumbing fixtures can provide contractors with a worthwhile supplemental income....