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When it comes to hiring technicians, Brad Casebier — CEO of Radiant Plumbing and Air Conditioning in Austin, Texas — relies on a general litmus test: Family compatibility. “My wife, Sarah, and I decided that if we wouldn’t feel comfortable inviting a job candidate to dinner and spending an evening with our family, then it’s not someone we want to hire,” he says.But how do employers determine that in an interview? While Casebier concedes it’s “tricky,” the company relies on a comprehensive and thorough interview process that helps determine potential employees’ compatibility with Radiant Plumbing’s culture. The process, which includes three
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