Leadership doesn’t start with policies, perks or pep talks. It starts with trust.We spend plenty of time talking about skilled labor shortages and how best to tackle employee retention and recruiting. But if you strip all of that down to its core, the underlying question is pretty simple: Why would someone want to work for you, and why would they want to stay?The answer almost always comes back to leadership, and the foundation of leadership is trust.The two companies profiled in this month’s issue provide good examples of what that looks like in practice.At Standard Plumbing Contractor in Chicago, ownership’s
