SMS, often called text messaging, has been around since 1992. Since then, it has been flourishing as a communication medium between family and friends. However, this historically casual form of communication is becoming more popular in the business world.
Nowadays, most people don’t think twice about receiving a business text message. Once smartphones became ubiquitous and the vast majority of billing plans included unlimited texts, the shift occurred.Service plumbing and drain cleaning is mobile and appointment-based, making SMS customer communications particularly appealing to our industry. Appointment confirmations and reminders, estimated arrival time texts, and requests for reviews are common for plumbing
Online Chat and Text Programs Benefit Communication Efforts
Text and chat programs have become tools that can easily be used for communication among team members as well as customers
Jun 15, 2021
| by Anja Smith |
