Jordan Bowles, owner of Drain Savers in Grand Forks, North Dakota, and featured in the February 2022 issue, emphasizes to his technicians...
Entries Tagged Business Strategy
Online Exclusives
How to Mitigate Performance Bias Among Your Workers
Despite our best intentions, we all have biases, both conscious and unconscious. And in the workplace, these biases — defined as systematic...
Editorial
Putting People Before Profits is a Strong Business Move for Pipeline Companies
Many a drain cleaner or plumber will concede they’re better craftspeople and technicians than they are business people. Lawrence Snow is not...
Editorial
It Pays to be Dedicated to On-the-Job Safety Practices
There is no picture-perfect template for managing a safety program. Everything that makes your company unique provides a reason to develop a safety strategy...
Editorial
Kristy Black Built Her Hydroexcavation Company With the Right Kind of People
When you’re born with the entrepreneurial bug, you find a way to make your dream a reality. Take Kristy Black, owner of...
Online Exclusives
How to Capitalize on the Infrastructure Bill
The $1.2 trillion infrastructure bill signed into law in November will provide significant funding to benefit those in construction-related industries.
Nearly the entire bill is dedicated...
Online Exclusives
Martial Arts Background Inspires Drain Cleaner’s Business Approach
While going through some difficult times, Jordan Bowles — the owner of Drain Savers in Grand Forks, North Dakota — was searching...
Online Exclusives
Service Nation Announces Business Coaching Program
For 20 years, Service Nation has been helping residential home service contractors grow, optimize their businesses, and increase profits. Recently, Service Nation...
Online Exclusives
How to Announce a Price Increase to Customers
Many businesses boast about their low prices, or their efforts to make their services as affordable as possible. In some situations, though,...
Online Exclusives
Breaking Down Skid Steer Acquisition Options
You have a job where you need a skid steer. But determining the best avenue for acquiring one isn’t always an easy...
Online Exclusives
Best of 2021: Cleaners Offer Advice and Insight
It’s again that time of year that is typically reserved for some reflection. Here we reflect on some of the industry knowledge...
Online Exclusives
8 Social Media Posting Ideas to Build Customer Engagement
With new social media platforms popping up all the time, it’s easy for business owners to get overwhelmed. Where should you invest...
Editorial
Track 4 Key Numbers for a Snapshot of Your Business’ Financial Health
Imagine you could run a 200-employee business with millions of dollars of revenue with one simple spreadsheet. If you’re like many small-business owners in...
Editorial
A Fleet of ‘Green’ Vehicles Gets Customers’ Attention
If you’re considering taking your business on an eco-friendly path, your vehicle fleet is a good place to start.
Embracing fuel-efficient drain cleaning and...

















