The two companies profiled in this month’s issue have two things in common that stuck out to me. One, both owners took advantage of...
Business Strategy Articles
Online Exclusives
Spot Repair System Perfect Pipe Rehab Solution for One-Person Operation
The slogan for Linda Hudek’s company, LH Plumbing Services in Fairfield, Ohio, is, “Can do.” But for years, she was frustrated by...
Online Exclusives
Is It Time For a Fuel Surcharge?
As you are no doubt painfully aware, diesel and gasoline fuel prices are currently surging due to several factors, from pandemic-related supply...
Online Exclusives
Company’s Heavy Training Investment Pays Off
When Lawrence Snow established Valley Plumbing and Drain Cleaning in suburban Salt Lake City in 2010, one of his goals was to...
Online Exclusives
Learning the Hydroexcavation Business on the Go
Starting a business is always a learning experience, not least of which is learning to cope with the unforeseen. When Kristy Black...
Online Exclusives
Earning Customers’ Total Trust
Jordan Bowles, owner of Drain Savers in Grand Forks, North Dakota, and featured in the February 2022 issue, emphasizes to his technicians...
Online Exclusives
How to Mitigate Performance Bias Among Your Workers
Despite our best intentions, we all have biases, both conscious and unconscious. And in the workplace, these biases — defined as systematic...
Editorial
Putting People Before Profits is a Strong Business Move for Pipeline Companies
Many a drain cleaner or plumber will concede they’re better craftspeople and technicians than they are business people. Lawrence Snow is not...
Editorial
It Pays to be Dedicated to On-the-Job Safety Practices
There is no picture-perfect template for managing a safety program. Everything that makes your company unique provides a reason to develop a safety strategy...
Editorial
Kristy Black Built Her Hydroexcavation Company With the Right Kind of People
When you’re born with the entrepreneurial bug, you find a way to make your dream a reality. Take Kristy Black, owner of...
Online Exclusives
How to Capitalize on the Infrastructure Bill
The $1.2 trillion infrastructure bill signed into law in November will provide significant funding to benefit those in construction-related industries.
Nearly the entire bill is dedicated...
Online Exclusives
Martial Arts Background Inspires Drain Cleaner’s Business Approach
While going through some difficult times, Jordan Bowles — the owner of Drain Savers in Grand Forks, North Dakota — was searching...
Online Exclusives
Service Nation Announces Business Coaching Program
For 20 years, Service Nation has been helping residential home service contractors grow, optimize their businesses, and increase profits. Recently, Service Nation...
Online Exclusives
How to Announce a Price Increase to Customers
Many businesses boast about their low prices, or their efforts to make their services as affordable as possible. In some situations, though,...

















