Zigging while others zag can be a risky but fruitful business philosophy.
Consider Jerome Stephens, for example, who decided about 18 years ago...
Entries Tagged Business Strategy
Editorial
A Drain Crew That Is True to Their Word is in High Demand
Delaware County, Pennsylvania, has plumbing companies, and sewer and drain cleaning companies, serving municipal, residential or commercial accounts. What was missing until...
Online Exclusives
The Ins and Outs of Business Email Greetings
Billionaire entrepreneur Richard Branson sent me an email a few years back. I had published an article about the time he gave...
Online Exclusives
How Being Too Busy Can Be Bad Business
Having a busy business schedule is often seen as a badge of success. According to a study conducted by the Journal of...
Online Exclusives
Prevent Employee Burnout
The pandemic may be in a different phase, but its impact continues to be profoundly felt in the workplace as employees — reeling...
Editorial
Right for the Job
As founder and CEO, Mike Vellano set out to make Vortex Companies a turnkey trenchless solutions provider that offers comprehensive, cost-effective products, technology,...
Editorial
Get Out of the Way
When a business is growing, it can be hard for the owner to delegate more responsibilities to employees. The entrepreneurial spirit that drives...
Editorial
Clear Performance Standards and Veteran Techs Built a Rock-Solid Foundation for Locating Company
Jake Mason must be doing something right.
In November 2019, he started Mason Private Locating with three employees — all of them dedicated...
Online Exclusives
6 Mistakes Contractors Make When Selling Their Business
Selling a company isn’t an easy.
You spend a large portion of your working life trying to grow your company and now for...
Online Exclusives
New Technologies Open New Markets
Rick Hedge learned a lot during the decades he’s worked with his father, Dick Hedge, who started the company that the younger...
Online Exclusives
GPS Fleet Tracking Boosts the Bottom Line
For Steve Fox, the third-generation owner of Fox Plumbing in San Diego, the GPS TrackIt technology his company uses is so much...
Online Exclusives
Follow These Steps if Your Company Runs Into an Emergency
I started in the trades in 1997, working as a drain technician for a national plumbing company whose claim to fame was...
Online Exclusives
Preparing Your Business for Recession
In some respects, the pandemic feels like it is finally in the rearview. And yet, the fallout from the pandemic continues, including...
Online Exclusives
Soft Skills: Handling Customer Small Talk
Running a service business requires excellent communication skills.
From the time you receive the phone call to the time you're en route to...
















