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Joel George never hesitates when the opportunity arises to try something new. The founder of Drain Doctor plumbing and drain cleaning services...

When Michael Williams talks business, he’s really talking about life and relationships. That’s what the business is to him. And make no...

When multiple cities in the province of Saskatchewan contacted Prestige Environmental to clean their sewer and culvert lines, owner Dean Lang and...

You’ve read all the articles. You’ve put ads in all the right places. Heck, maybe you’ve even visited a high school or...

Watch this video to see how to replace a worn cutter wheel on General Pipe Cleaners' AutoCut copper tubing cutter. Dave Dunbar shows...

Recently I was talking to a small-business owner and friend when the topic of volunteer time off, or VTO, came up. My...

With the new jetter technology used to clean drainlines and sewers with high-pressure hot water, drain and sewer systems will be cleaner...

HotJet USA has seen an increase in interest amongst industrial pipe cleaning contractors for hybrid units that can do it all: jet,...

Equipment rental has its upsides, especially when it comes to reducing risk. However, there can be advantages to equipment ownership if you...

Don't have enough swing room for full-size copper tubing cutters? The AutoCut from General Pipe Cleaners slices copper tubing in tight spots...

There are many hurdles a contractor faces in this industry, or any service industry. One of the more perplexing issues that comes up...

TGI-Connect and PressurePro unveil integration plansTGI-Connect and PressurePro announced their intent to integrate technology. Announced in conjunction with the opening of Trimble’s...

MyTana Mfg. LD40 auditory pipeline leak detectorThe new LD40 leak detector from MyTana Mfg. uses a unidirectional sensor to filter out environmental...

Contractors using Charles Machine Works products, such as Ditch Witch, HammerHead Trenchless, American Augers and Subsite Electronics, won’t be noticing changes anytime...

With the transition of NASSCO’s current technical director, Lynn Osborn, into his new role as president of UESI (American Society of Civil...

Reformulated Snake-Oil Plus from General Pipe Cleaners offers enhanced protection of drain cables and machines — and can extend the life of...

HotJet USA, while known for its innovative hot-water series of trailer-mounted jetters, has been manufacturing cold-water jetting equipment and waterblasting equipment for...

As a middle-aged licensed plumber who mostly cleans and inspects drains along with performing minor plumbing repairs, Ben Kohn — the owner...

My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor.Our customer...