Conserving clean water has become a goal all across the country. Because combination sewer cleaning units typically are large users of clean...
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Editorial
John Akhoian Is Building an Empire of Millionaire Drain Cleaners
John Akhoian is a hero to his employees.
What else would you call a business owner who has made a commitment to enrich...
Editorial
Harts Services Puts Customer Satisfaction First
Spending years in the plumbing industry allowed Richard Hart to collect good intel about what a good plumbing company should be —...
Editorial
The Power of Routine
Do you ever procrastinate? Do you sometimes find yourself doing low-priority tasks because you’re too tired/stressed/fill-in-the-blank to tackle the hard stuff?
Even when...
Editorial
Lock in More Revenue With Point Repair Sleeves
During frigid South Dakota winters, it’s difficult for crews at Hydro-Klean to use conventional felt CIPP systems to perform spot repairs in...
Editorial
The Benefits of Flexible Shafts in Drain Cleaning
Cleaning clogged drains can be a substantial job.
Restaurants put undue stress on their drain systems with all of the grease and food...
Editorial
Be Proactive About Working With OSHA
Reporting incidents to regulatory and oversight organizations like OSHA can be harrowing, but ironically, it turns out that the best way to...
Editorial
Great Customer Service Requires Great Communication Skills
Service isn’t just about what you do for your customers. It’s also about how you make them feel. Their perceptions of your...
Editorial
Are These Money Demons Haunting You?
It’s October, the time of the year when we flock to haunted houses, tell scary stories and work up creepy costumes for...
Editorial
Case Studies - October 2019
Drain cleaning machine helps prepare sewer for relining
Problem: A+ Environmental of North Beach, Maryland, was called out by a plumber who said he’d...
Editorial
Product News - October 2019
1. PowerChats AI-powered chat service with real-time alerts PowerChats is an artificial-intelligence-powered website chat service that specializes in helping home service companies generate...
Online Exclusives
Pro Tips for Making the Most of Your Quickview airHD
Upgrading your sewer inspection equipment can be a boon to your long-term productivity, but even the savviest operators need extra time to...
Online Exclusives
Quick-Lock Saves Contractor $225,000: A Spotlight on JPW Properties
Jeff Warner, owner/president of JPW Properties, was in a difficult situation that could have cost him his business. During a post-installation inspection...
Online Exclusives
School District Saves Thousands of Dollars with HotJet II
HotJet USA loves a success story. Recently Palos Verdes School District bought the HotJet II trailer-mounted hot-water jetter system. The plumbing manager...
Online Exclusives
Business Insurance Shopping Tips
Business insurance is a complicated subject for even veteran business owners. Its complexity gets exacerbated because we don’t trade in it every...
Videos
Treat Your Sewer Crawler to Some Regular TLC
Many contractors say they want a sewer crawler to last 10 years, but few put in the effort to make that happen....
Online Exclusives
Tips for Making Your Website Bio Info Attractive to Potential Customers
On our websites, in our advertisements, in our marketing messages, we all do this one thing: We talk about ourselves. And while...
Online Exclusives
Avoid Costly Mistakes Installing CIPP
When cured with hot water or steam, cured-in-place pipe sewer repairs are impacted by unpredictable underground conditions. When an installation fails, the...
Online Exclusives
Centrifugally Cast Concrete Liners Among Company’s Many Pipe Rehab Solutions
PipeFlo Contracting has built a successful business by adopting many different kinds of trenchless pipe rehabilitation technologies, creating a one-stop shop for...



















