Business

When it comes to marketing, the emphasis is often placed on acquiring new customers. But keeping existing customers invested in your business...

Most business owners are at least aware of the increasing importance of getting online reviews, but the 2017 BrightLocal Local Consumer Review Survey confirms...

Cultivating a company image can be tricky and using unscripted, unfiltered video of workers on the job — colorful language included —...

Has this ever happened to you: You go to a prospect’s home to look at a potential job. During the conversation, the...

We often spend more time with our work family than our real family. I use the word “family” because we end up...

Trust is an invaluable commodity for any business owner. You likely won’t have any customers if people don’t trust you to follow...

Thirty states have legalized medical marijuana and nine of those have also legalized it for recreational use. This has caused confusion for...

It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...

There’s no shortage of competition in this industry, especially for companies working in bigger markets. Sometimes customers have literally thousands of drain...

Sometimes lost in discussions about tools, techniques and emerging technologies are the many soft skills this industry requires. For example, properly communicating...

Russell Joe Jr. knows the value of quality work. He’s built his business around it. “Like it says on my website, customers deserve...

Patrick Hooper’s inspection business began with a single question: “Who do you call if you want an honest, unbiased pipe evaluation?” It only...

We all face struggles and challenges. On a good day, you handle your business and move on. But we all have bad...

You completed your latest plumbing project on time, sent an invoice to your demanding client, and are eagerly awaiting payment ... and...

When Sean Dolan switched careers a few years ago and bought Sanitary Pumpers in Eagle River, Alaska, he made one change right...

When Mark Treglia started up his plumbing firm in 2014 in Nevada’s Reno-Sparks metro area, about $17,000 of his initial investment went...

What if there was a silent, ever-present way to inspire and motivate your team, keep them on track and aligned with your...