You define your work as pipe rehab and cleaning work, but the truth is that it’s more. To get more work, you have...
Business
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Editorial
Diversification Leads to Success for California Sewer Contractor
There are many factors that helped Victor Roberts transform his company, Downstream Services, from an upstart sewer cleaning outfit into a $12...
Editorial
Sticking to the Plan Leads to Profit for Plumbing Contractor
Master plumber Mike Leonard formed his company with a defined plan of action. He knew what he wanted to do. He also...
Editorial
Reduce Your Recruiting Costs with Referrals
Recruiting new employees is expensive. Experts estimate that businesses spend billions of dollars a year — some peg the cost at more...
Editorial
Make a Plan to Get Paid by Your Customers
Extending credit and utilizing an invoicing system is a necessary prerequisite to growth in the commercial arena and, in some cases, the...
Online Exclusives
Why Honing Your Invoicing Skills Is Important
I recently discovered a longtime client was two invoices behind in paying me. This had never happened with this particular company before,...
Online Exclusives
The Trick to Achieving Work-Life Balance
Every business owner wishes for more hours in the day — for more time to grow their business and to get things...
Online Exclusives
Keeping the Business Growing Shouldn’t Be Done by You Alone
I spent my early adulthood working in restaurants. In these businesses, there are clear lines of delineation for responsibilities. There’s a front-of-house...
Online Exclusives
Retain Your Best Employees
The next time you conduct a job interview, keep in mind this startling — and sobering — statistic from a recent U.S....
Online Exclusives
Industry News: March 6, 2018
Entry 158341Draincables Direct adds truck routeDraincables Direct announced it added a truck route that will service areas including metro Chicago, southern Wisconsin...
Online Exclusives
Prepping for Tax Season
The tax season is upon us. It is time for small-business contractors to gear up for it and also prepare for next...
Online Exclusives
Shift Your Customer Service Mindset
If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it?...
Editorial
A Professional Approach
A professional is an expert in his field, someone with the knowledge, expertise, and skill to successfully complete the job. But “professional”...
Editorial
Open to Opportunity
If ever a company was aptly named, it’s Diversified Underground, based in Aurora, Colorado. Since its inception in 2000, the company has...
Editorial
Give Your Team an Advantage
The military sends new recruits to basic training. The NFL puts its players through training camp. What do you do?
I remember my...
Editorial
Take a Smarter Approach to Bidding
For contractors looking to expand, it may be tempting to significantly ramp up bidding output by firing off as many quotes as...
Editorial
Don’t Differentiate Days Off
Vacation. Sick time. Holidays. Personal days. If you offer some or all of these to your employees, it can be dizzying to...




