Horacio Franco was ready to control his own destiny. He’d worked six years in the plumbing industry and had earned his master plumber license when he decided to open H&R Plumbing & Drain Cleaning in 2004. Within a few years it grew to eight service vans with a full staff serving a 50-mile radius around the metropolitan area of Oakland and Berkeley, Calif.Even in those early years, Franco was eager to expand the business and set himself apart from the competition.“Basically, I wanted to make it a company where I would be able to see the results of my own
