Videos Profile

In this video, Daniel Gallagher, owner of one of September’s profiled companies Daniels Plumbing and Heating, takes you on site at an aluminum fabrication plant in northeast Philadelphia. A lot of outside debris finds its way into the plant’s drains so it is one of Daniels Plumbing’s regular clients. Watch the company put its jetting equipment into action, which includes equipment from Spartan Tool.

A thick concrete floor in a former slaughterhouse provides an ideal situation for a pipe lining company to display its skills

In this video profile, you can watch All Drains Drain Cleaning and Plumbing Repair of Middletown, Ohio, tackle a comprehensive preventive maintenance cleaning job at a local fire station. The tools in the company’s drain cleaning arsenal include offerings from Clog Squad, such as the FlexShaft machines made in partnership with RIDGID. For more information on Clog Squad products, visit www.clogsquad.com. And read more about All Drains in the January 2020 issue of Cleaner magazine.

Michael Williams of Just Drains LLC in Philadelphia is a big advocate of the trades. Just look at the “Learn a Trade” patch that is on every one of the company’s uniforms. In this video profile, you can see Williams on the job, doing regular maintenance on a customer’s drainline using equipment from General Pipe Cleaners, while he elaborates more on his passion for the industry. Learn more about Just Drains in the November 2019 issue of Cleaner magazine. And for more information about General Pipe Cleaners’ offerings, visit www.drainbrain.com.

Making camera inspections a routine part of every drain cleaning job provides customers hard proof that you’ve done a thorough cleaning. It also turns you into a detective for customers, helping them to identify root causes for their sewer problems. In this video, you can follow along on that journey with Chris Carlin, owner of C. Carlin Plumbing in Erie, Pennsylvania, as he and his employees assist a commercial customer experiencing chronic backups. Until Carlin’s arrival, nobody had put a camera down the line, simply telling the customer that paper towels were causing the issues. Carlin is able to identify a different problem source.Read more C. Carlin Plumbing in the June 2019 issue of Cleaner magazine.

Watch Taplin Group take on an inspection project for a municipal customer it has been serving for 40 years

Objective, unbiased sewer inspections are Pat Hooper’s goal. His company, Mainline Inspection Services in Loveland, Ohio, does not get involved in pipe repairs of any kind, only presenting to customers the various solutions to their problems. In this video profile, Hooper goes into detail about his approach to inspection work as he performs a job for a customer in the midst of a home renovation. Read more about Mainline Inspection Services in the September 2018 issue of Cleaner magazine.

Russell Joe Jr. owns and operates Quality Sewer & Drain Cleaning in Danvers, Massachusetts. In this video profile, he explains why he largely relies on RIDGID equipment to get his jobs done. Read more about Joe and his company in the September 2018 issue of Cleaner magazine.

In this video profile, Hugh McLaughlin, owner of Quality Drain Service (dba 88 Drain) in Tucson, Arizona, talks about how he got started in the drain cleaning business at age 19 and the marketing and customer service philosophies he’s employed over the years to keep his relatively small company competitive with bigger firms. You’ll also see two technicians using a Spartan Model 300 machine on a drain cleaning job, one of the tools the company counts on in order to provide reliable service to customers. For more information on Spartan Tool’s offerings, visit www.spartantool.com. And read more about Quality Drain Service in the August 2018 issue of Cleaner magazine.

Linda Hudek says that a Jetters Northwest 4009 Brute jetter is one of the best investments she has ever made

Owners of Clog Squad pride themselves on adding safety and cleanliness to the drain cleaning game

Chuck Lang Jr. is constantly reminding his employees about always prioritizing the customer. “I tell them that I don’t pay their paycheck. The customer does,” Lang says in this video, which takes a look at the various septic and sewer services his company, Chuck’s Septic Tank, Sewer & Drain Cleaning, provides in Grove City, Ohio. Key for providing quality customer service is the company’s array of inspection equipment from CUES, and in this video you can see the CUES lateral launch system at work verifying that an HDD job didn’t produce any cross-bores. You can also read more about Chuck’s Septic Tank, Sewer & Drain Cleaning in the November issue of Cleaner magazine.

Eight VACMASTERS units give full-service potholing company Underground Solutions a competitive edge.

Wireless headsets can help avoid costly miscommunications

Watch as Pipe Doctor use their trusty RIDGID SeeSnake to perform a camera inspection, which allows them to make recommendations or repairs as necessary.

Watch the Hansen’s Plumbing & Mechanical crew perform maintenance on drain lines used for boats at the Ventura Harbor.

Be available and be efficient. That’s how Tri-County Power Rodding co-owner Norm Galligan has approached business for the nearly 40 years he and his partner Stan Mansfield have been working together.

New Jersey drain cleaner gives viewers a look at how he uses the right tools – and correctly – to finish problems others attempted but couldn't fix. He also shares the simple secret to being known as "the best." Spoiler: It's all about customer satisfaction!Read the full profile here

Downstream Services has continued to increase business over the last decade by offering a wide range of services. A recent project has Downstream Services inspecting and cleaning thousands of feet of pipe for a new subdivision.