In this video profile, Hugh McLaughlin, owner of Quality Drain Service (dba 88 Drain) in Tucson, Arizona, talks about how he got started in the drain cleaning business at age 19 and the marketing and customer service philosophies he’s employed over the years to keep his relatively small company competitive with bigger firms.

You’ll also see two technicians using a Spartan Model 300 machine on a drain cleaning job, one of the tools the company counts on in order to provide reliable service to customers.

For more information on Spartan Tool’s offerings, visit www.spartantool.com.

And read more about Quality Drain Service in the August 2018 issue of Cleaner magazine.