Inspection Equipment Aids Company’s Customer-First Philosophy

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Chuck Lang Jr. is constantly reminding his employees about always prioritizing the customer.

“I tell them that I don’t pay their paycheck. The customer does,” Lang says in this video, which takes a look at the various septic and sewer services his company, Chuck’s Septic Tank, Sewer & Drain Cleaning, provides in Grove City, Ohio.

Key for providing quality customer service is the company’s array of inspection equipment from CUES, and in this video you can see the CUES lateral launch system at work verifying that an HDD job didn’t produce any cross-bores.

You can also read more about Chuck’s Septic Tank, Sewer & Drain Cleaning in the November issue of Cleaner magazine.


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