One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...
Entries Tagged Employee
Online Exclusives
Keep Your Technicians Busy When Business is Slow
Slow and steady wins the race, right? While that may be true for the tortoise, drain cleaners more frequently work like the...
Online Exclusives
Keep Your Best Employees On Staff
The next time you conduct a job interview, keep in mind this startling – and sobering – statistic from a recent U.S....
Online Exclusives
Bite Into These Goal-Setting Tricks
We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...
Videos
A Passion for the Industry Brings Success
Fresh faces and new stories abound at the Pumper & Cleaner Expo (now called the Water & Wastewater Equipment, Treatment & Transport...
Online Exclusives
Some Hard Truths About Hiring
Remember the good ol’ days when all you had to do was put an ad in the local paper and hordes of...
Online Exclusives
How Do I Choose a Business Cell Plan?
If your business isn’t using cellphones, it’s probably time to rethink that. Whether you view them as a technological blessing or a...
Editorial
Don’t Let Your Dollars Slip Away
Tom Mattison is a 77-year-old business owner who thrives on giving. The military veteran volunteers his time helping his community and would...
Online Exclusives
Want to Grow Your Own Employees?
One of the biggest challenges faced by plumbing and drain cleaning contractors such as The Waterworks in Columbus, Ohio, is a lack...
Online Exclusives
That Employee Handbook Won't Write Itself
One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...
Online Exclusives
3 Foolproof Ways to Hire the Best Secretary
Finding reliable office workers can be daunting and time consuming. Slim pickings of qualified employees in the labor pool make it even...
Online Exclusives
Why You Need to Get the Heck Out of Dodge
It’s one of the biggest paradoxes of entrepreneurship: The thing that should be so easy and so enticing — taking a little...
Editorial
Building A Healthy Business
Health care, its costs, and how it gets covered all continue to be in the news. With the implementation of the federal...
Online Exclusives
Skip the Pep Talk: Whip Those Employees Into Shape
As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...















