Most managers likely consider themselves good leaders. Successful ones typically are. But good leadership and good management are often two different things.
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Employee Articles
StoneAge welcomes new solutions manager
StoneAge announced the addition of Anne Brennan as its new western regional solutions manager. She will be based at the company’s headquarters...
Online Exclusives
Don’t Underestimate Likeability’s Effect on Profits
Do your customers like you? What about your service techs, are they likeable?
Maybe you think likeability doesn’t matter, believing in the “I’m...
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Spreading Experience Throughout Your Company
Whether you are a carpenter, electrician, hair cutter, or trenchless rehabilitation contractor, the nature of experience doesn’t change. It is the combination...
Online Exclusives
How to Deal With Unexpected Employee Turnover
Why do employees always quit at the worst possible times? It's the busiest time of the year, the phone continually rings, and...
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Safety Preparedness Begins Before You Get to the Job Site
The sweltering heat of summer is upon us. For drain cleaners working out in the field, hot days can be both exhausting...
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7 Ways to Create a Culture of Safety at Work
Safety is paramount. It’s critical to do everything in your power to keep employees protected from accident and injury. The best way...
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Smart Employers Ask These Interview Questions
You have probably done many interviews at this point in your career. You post a job ad, find a handful of good...
Online Exclusives
Hiring in a Hurry: Smart Interview Tips That Save Time
Every year we are faced with the task of finding new staff for our busy season. Maybe it is seasonal workers like...
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Helping Employees Embrace Change
It is a widely held belief in business that if you aren’t growing, you’re dying. Growth is exciting in a lot of...
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7 Great Reasons to Hire a Veteran
Unemployment continues to plague many veterans once they leave the military. Despite their years of dedicated service and a wide variety of...
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Maintaining a Drama-Free Work Environment
Some days, working for a small business can feel a bit like you stepped back into high school. There are fights between...
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Building Relationships Can Boost Your Business
Maybe you have heard the term “community relations” and shrugged it off as a buzzword. Or maybe you see community relations management (CRM) as...
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5 Recruiting and Training Strategies for Your Business
If you want to grow your business, you need to recruit and train a team. But you can’t just hire anyone. You...
















