When Justin Mizell was looking for a way for Specialized Plumbing Technologies employees to give back by volunteering on a project, he...
Employee Articles
Online Exclusives
Employee Management Tips for Cleaning Contractors
Many sewer and drain cleaning contractors may have already made the move toward outsourcing payroll services, employee benefits and/or workers’ compensation/risk management. How...
Online Exclusives
Commercial Clients Help Contractor Grow Drain Cleaning Side of Business
O'Connor Plumbing's drain cleaning division has experienced exponential growth in less than four years, accounting for more than 30 percent of the company's annual...
Online Exclusives
ServiceTitan to Present at Roto-Rooter Convention
ServiceTitan, the leading provider of cloud-based business management software for the home services industry, will attend and present at the annual Roto-Rooter Franchisee...
Online Exclusives
Trust, Communication Help Drain Cleaners Handle Emotional Customers
How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...
Blogs
Service Agreements Don’t Always Serve Cleaning Contractors
Perhaps my favorite (and most productive) consulting activity is to go on a ride-along. I hop in the truck, or work alongside...
Online Exclusives
Cleaning Contractors Can Benefit From Outsourcing Payroll
If you’ve got a growing sewer and drain cleaning business, chances are you’re adding technicians and operators. Hiring other people to work...
Online Exclusives
Will the Wastewater Gender Gap Become a Thing of the Past?
“I want to talk to the man in charge.”Even in the 21st century, that’s a question many wastewater companies still get when...
Online Exclusives
4 Tips for Better Work-Life Balance
Much has been written and discussed about how balance in life will help us be happier and healthier. It is easy to...
Online Exclusives
4 Tips to Get the Most Out of Employee Reviews
One of the secrets to keeping your employees engaged and productive is providing them with regular feedback. Believe it or not, employees want...
Blogs
Why I Work Safe
I am constantly asked, "What’s going to happen to me, or my company with OSHA or the Department of Labor if I have a...
Online Exclusives
Cleaning Contractor Successfully Pushes the Limits
Some contractors flinch at the prospect of tackling difficult, high-risk/high-reward projects. Others enthusiastically embrace them. Canessco Services Inc., an industrial cleaning and...
Online Exclusives
Can Your Sewer and Drain Cleaning Business Afford Employee Benefits?
You offer benefits because you want to provide a well-rounded compensation package. That’s a smart approach, because research indicates that more than...
Online Exclusives
Tips for Hiring Top-Notch Office Staff
Obviously, hiring office staff and hiring drivers is very different. Each job requires different types of people and different skill sets.When hiring...



















