My background is in business — design, marketing, community relations, business development. They’re all important to running a business of any kind. These roles are in my comfort zone. Plumbing, on the other hand, is not. It is a trade I am learning as I go, but my practical knowledge is still limited. Nevertheless, I find myself in a leadership position at a fast-growing plumbing company.
It is a strange thing to run a plumbing company. It requires a marriage of technical expertise and business know-how. Maybe that is why, although the barriers to entry are relatively low in our industry,
