As the co-owner of New Jersey’s largest home services company, Gold Medal Service, Michael Agugliaro has played a key role in building...
Entries Tagged Employee
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Secrets to a Strong Staff
Good employees can make a decent company great. Bad employees can ruin one. Just ask Terry Jeske, the owner of Supreme Vac...
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Is Your Drain Cleaning Business Prepared for a Crisis?
Heather Ripley, owner and founder of Ripley PR, a national agency that specializes in trades, has helped numerous service businesses through varying...
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Business Lessons from a Hibachi Chef
Earlier this year, my wife and I traveled to visit another plumbing company that had asked for our help getting their business...
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Does Your Business Need Workers’ Comp Insurance?
It’s hardly news that many plumbing contractors look at the expense side of the ledger every month with an eye toward trimming...
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How To Handle Employees Calling in Sick
A new year may usher in many changes, both positive and negative, but for some employers, the problems of absenteeism and lost...
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Contractors Spread Holiday Cheer
The team from Mr. Rooter, Greater Houston, participates annually in the Jingle Bell Walk/Run, a fundraiser for the Arthritis Foundation.The holiday season...
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Allied Plumbing Improves Service With Software
Success depends on more than good equipment and up-to-date technology. It starts with the handling of the initial call and performance of...
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The Going (Broke) Rate: Why Let Competitors Run Your Business?
Most contractors I talk to that do service and repair have no idea how to properly price for their work. What they usually...
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Texas Contractor Smokes Out Foul Odors
For several years, a 12-story building in Midland, Texas, had been experiencing sewer odors in the top four floors. Owners of the...
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Contractor Fined $14,000 in Worker’s Drowning Death
The Occupational Safety and Health Administration (OSHA) has cited a Massachusetts contractor for two serious violations of workplace safety standards after a...
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How Self-Employed People Can Make More Money
Steve Huff is president of Steve Huff Plumbing in Kingsport, Tennessee, a company built on customer satisfaction. Founded in 1975, Huff was...
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Technician Who Nearly Lost His Life Wasn’t Alone
Turns out an Oregon technician who came close to losing his life when his boss texted him to break a sewer pipe that...
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Plumbers vs. Technicians: The Slow Decline of the Tradesman
Anja Smith, managing partner of All Clear Plumbing in Greenville, South Carolina, has been involved with the company since its inception in...


















