Entries Tagged Employee

Do your customers like you? What about your service techs, are they likeable? Maybe you think likeability doesn’t matter, believing in the “I’m...

Whether you are a carpenter, electrician, hair cutter, or trenchless rehabilitation contractor, the nature of experience doesn’t change. It is the combination...

Why do employees always quit at the worst possible times? It's the busiest time of the year, the phone continually rings, and...

The sweltering heat of summer is upon us. For drain cleaners working out in the field, hot days can be both exhausting...

Safety is paramount. It’s critical to do everything in your power to keep employees protected from accident and injury. The best way...

You have probably done many interviews at this point in your career. You post a job ad, find a handful of good...

Every year we are faced with the task of finding new staff for our busy season. Maybe it is seasonal workers like...

It is a widely held belief in business that if you aren’t growing, you’re dying. Growth is exciting in a lot of...

Unemployment continues to plague many veterans once they leave the military. Despite their years of dedicated service and a wide variety of...

Some days, working for a small business can feel a bit like you stepped back into high school. There are fights between...

Maybe you have heard the term “community relations” and shrugged it off as a buzzword. Or maybe you see community relations management (CRM) as...

If you want to grow your business, you need to recruit and train a team. But you can’t just hire anyone. You...

Unless you are naturally pessimistic, you probably don’t spend too much time thinking about disaster hitting your business. But the reality is...

“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...