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There are many factors that helped Victor Roberts transform his company, Downstream Services, from an upstart sewer cleaning outfit into a $12 million-a-year full-service company with clients throughout Southern California. But in the end, four major things spurred the company’s emergence as a player in the region’s underground industries: a heavy emphasis on providing specialized services, a strong entrepreneurial spirit, a focus on employee development, and resourcefulness that is exemplified by the custom equipment the company engineers for specific applications. “More than anything, our success stems from the fact that we’re very diversified,” says Roberts, who spent years running a grading and
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