No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s feelings. However, as a leader you must be able to handle conflict or else you’re not doing your job. You need to be able to hold tough and productive conversations with others and address conflicts that arise inside the company.
The goal with tough conversations is twofold. One, you want to solve a problem. Two, you want to do it without damaging your relationship with the other person. Remember that an organization is simply a network of strong, collaborative,
