Most of us have people who just rub us the wrong way. It’s part of human nature. You’re not going to like...
Online Exclusives
How to Manage Employees Who Don’t Get Along
Employee Articles
Online Exclusives
Why Good Employees Leave and What to do About it
The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a company need...
Online Exclusives
How to Handle Toxic Employees
Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all...
Online Exclusives
How Leaders Can Improve Workplace Communication
There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...
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NUCA Chapter Announces Winner of 2020 Trench Safety Stand Down Contest
The Trench Safety Stand Down was held across the nation by the National Utility Contractors Association (NUCA) the week of June 15-19. As part of the...
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Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
Online Exclusives
Promoting Equality in the Drain Cleaning Industry
The drain cleaning industry is overwhelmingly white. I’m white. The odds are that you, the reader, are also white.
With that said, how...
Editorial
Next Plumbing Operates by the Golden Rule
When George Garner launched Next Plumbing 10 years ago, he hoped the company wouldn’t be too successful. Business success, after all, would mean the...
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How to Ensure Employee Safety Amidst the Ongoing Pandemic
As we enter the next leg of the COVID-19 pandemic, many business owners are beginning to wrestle with a crucial question: How...
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Effective Employee Recognition Is About Tailoring to the Individual
Most employers operate employee recognition programs, marking everything from good performance to job longevity. But that doesn’t automatically produce engaged employees. There...
Online Exclusives
The Facts About Employer Feedback
Most workers dread performance reviews, which more often than not are tedious and nonproductive exercises. So imagine what jobs would be like...
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Tax Relief Available for Small Businesses Providing Paid Leave During Pandemic
The coronavirus pandemic has created a challenging climate for small businesses. Financial concerns are butting up against public health interests.
With that challenge...
Online Exclusives
Your Employee Just Asked for a Raise. What’s Next?
Years ago, I got fired over problems that arose regarding an employee’s raise. So I may care a little more about what you should...
Online Exclusives
Don’t Panic: How Coronavirus Could Impact Your Drain Cleaning Business
The coronavirus has the world’s attention. Public reactions seem to range from media coverage eye-rolling to mass toilet paper shortages.
One thing is...
