When seeking to draw repeat business, the most important factor isn’t necessarily the quality of the service you provide or even the...
Entries Tagged Small Business
Online Exclusives
10 Strategies for Creating Successful Testimonials
Testimonials are powerful. They create believability, credibility and a sense of security for customers. They help break down the natural barriers and...
Online Exclusives
Adding Remote Payment to Your Business
As you can probably attest from personal experience, most people don’t have a lot of cash on hand these days. Rather than...
Online Exclusives
10 Tips for Dealing With Negative Online Reviews
If you were operating a restaurant, you’d be accustomed to having your business reviewed all over the place — newspapers, magazines, travel...
Blogs
Should You Join a Chamber of Commerce?
For cleaning contractors interested in increasing their commercial client base, joining a local chamber of commerce is still a reliable source for relationship...
Online Exclusives
Hot Tip Saves Toilet Removal
Ryan Gomiela, co-owner of Gomiela Plumbing Services (GPS Plumbing) in Melbourne, Florida, hates pulling and resetting toilets.When a customer called to say...
Online Exclusives
5 Ways Local Print Advertising Still Works
Advertising revenue for newspapers has been on the decline for years, while social media seems to have taken over the world. You’ve...
Blogs
Great Customer Service is More than a Catchphrase
Every drain cleaning company wants to provide good customer service, yet many fail at it. What seems like such a simple task...
Online Exclusives
A How-To Guide for Training New Technicians
Today’s drain cleaning contractors have a tough job. With new technology, a constant decline in an experienced workforce and the need to perform...
Blogs
Should You Mix Business and Politics?
The presidential election is coming up and we’ve been bombarded with advertisements either praising or lambasting the candidates for many months. As politics...
Online Exclusives
Here's What Your Digital Marketing Campaign is Missing
Sewer and drain cleaning businesses that want potential customers to linger longer on their websites have an easy tool for making that...
Online Exclusives
What to Consider When Writing Your PTO Policy
Having a formal, written paid-time-off policy is important for any business. The implications of your policy are various. One, they can have a...
Online Exclusives
8 Ways to Promote Diversity and Tolerance in the Workplace
Diversity isn’t just a buzzword. It’s a quality to be prized, sought after and protected. Diversity is an asset to your sewer and...
Online Exclusives
Extend the Life of Your Cords
Making your equipment last requires proper care, maintenance and storage. Having the right equipment can help, too. Series L 70000 spring-retractable cord reels...














