Entries Tagged Small Business

“Ellen, call me. My team wants to know why we are changing everything. Why we are moving to a new pricing plan....

If your business is booming and you need to add staff, or you’ve had an employee resign, you face the challenge of...

Customer reviews matter — and not just for the business owner’s ego. Reviews and star ratings, posted to sites like Yelp, Angie’s...

“Are you satisfied with the service you received?”That is a tough question to ask. You’re opening yourself up to a variety of...

A lot of cleaners start out as a one-man operation and many remain one. Growth is great, but sometimes making a good...

While engineering has been my life’s work, accounting was my formal training. That’s why this time of year I’m thinking about tax...

Even though I would like to believe my company, A Royal Flush, is the perfect company, we all know there is no...

First and foremost, they’re drain cleaners. But Lane Post and Robert Williams each understood there was a larger piece of the pie...

It’s that time of year again. The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet, or...

As a business consultant, I see many financial reports. Most of them have a few “slinky knots” in them — accounts that are just...

We all have distinct chapters in our lives — school, careers, relationships, different cities, different goals and dreams — with a table of contents...

You know what they say about good reputations: They take a lifetime to build but only a second to destroy. That’s true...

I got into the family plumbing business when my husband’s partner died. My husband, Hotrod, and his best friend, Richard Yox, started...

Small-business owners have goals, plans and visions for the future. They also have challenges to face and obstacles to overcome. The common...