Small Business Articles

If you’re tired of your current sales technique and worry about how the customer perceives it, consider trying this alternative approach

If you entered the industry with a lot of business acumen but room to grow in the cleaning trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.

To find a great new employee, use all the tools available to you, from low-tech to the latest digital developments

Smart planning early and good communication with both your new and old provider can help you avoid paycheck errors — and your employees’ wrath

You can provide exemplary service to a customer, but that won’t translate into repeat business if they have a hard time recalling you the next time they need a drain cleaner. To prevent that, you need to be strategic about your branding.

Employees with the wrong information can cause a lot of problems if you don’t put an end to workplace gossip

If you’re only managing your business, you are not getting the most out of your team

What slow season? Say no to shutting down your marketing efforts this winter.

Good branding increases your likeability factor before you even talk to a customer

Appearing more likeable to customers is a skill that can be honed. Here’s how.

This year’s disastrous hurricane season serves as a good reminder of why it’s so important to plan for the worst

Working on goals for 2018 now will give you a better chance at successfully implementing them

You need certain pieces of equipment to effectively run your business. That part is obvious. But there is a lot to consider in how you go about acquiring that equipment.

Here are tips on how you can get your company in the mindset of continuous improvement