Most managers likely consider themselves good leaders. Successful ones typically are. But good leadership and good management are often two different things.
People...
Small Business Articles
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Year-Round Marketing Will Pay Off in 2018
Why should you be thinking about the slow season now when you’re being bombarded with work? You have profit in hand, so forget...
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Branding Plays a Role in How Much Customers Like You
It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.
Being...
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Don’t Underestimate Likeability’s Effect on Profits
Do your customers like you? What about your service techs, are they likeable?
Maybe you think likeability doesn’t matter, believing in the “I’m...
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How to Prepare Your Business for Catastrophe
None of us have been unmoved by the coverage of this year’s disastrous hurricane season. Led by hurricanes Harvey and Irma, multiple...
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Make Resolutions for Your Business Well Before the New Year
Do you want to grow your business? Do you want to create a strong brand that attracts the best customers? Do you...
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Companies Share Equipment Purchasing Strategies
There has been a lot of equipment purchasing at SAK Construction in O’Fallon, Missouri, over the last decade to say the least....
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Small Daily Improvements Create More Efficient Operations
Have you ever met a small-business owner who was committed to making his or her company as efficient as possible — constantly...
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Achieving Business Growth Requires More Than Hard Work
Maybe you’re just starting out in your business. Maybe you’re struggling in a broken business and want to fix it. Maybe things...
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8 Pillars of Success: How to Develop a Strong Sewer Inspection Company
Kyle Baxter started working in the sewer inspection and cleaning industry as his grandfather’s apprentice at the age of 10. Today, his...
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A Slow Business Day Doesn’t Have To Be an Unproductive One
Ever have a day so slow you called your own business just to make sure the phone was working? Meanwhile, when you’re...
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Optimize Your Website to Get More Leads and Long-Term Returns
Earlier this year, I had the privilege of hosting a seminar called “Know Your Role in SEO” (search engine optimization) at the...
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5 Ways to Beat Your Competition
Running a business means you’ll eventually face competition. In fact, you probably had competitors in your market as soon as you opened...
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What Is a Trademark and Why Do You Need One?
Good branding and marketing weren’t invented yesterday. Consider the story of John K. Hogg of Frederick, Maryland, a manufacturer of soap. Mr....














