For years, Cary Hansen felt like he owned just a job while running his business, Hansen’s Plumbing & Mechanical in Ventura, California....
Entries Tagged Small Business
Online Exclusives
Trust, Communication Help Drain Cleaners Handle Emotional Customers
How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...
Blogs
Service Agreements Don’t Always Serve Cleaning Contractors
Perhaps my favorite (and most productive) consulting activity is to go on a ride-along. I hop in the truck, or work alongside...
Online Exclusives
Cleaning Contractors Can Benefit From Outsourcing Payroll
If you’ve got a growing sewer and drain cleaning business, chances are you’re adding technicians and operators. Hiring other people to work...
Online Exclusives
Will the Wastewater Gender Gap Become a Thing of the Past?
“I want to talk to the man in charge.”Even in the 21st century, that’s a question many wastewater companies still get when...
Online Exclusives
4 Tips for Better Work-Life Balance
Much has been written and discussed about how balance in life will help us be happier and healthier. It is easy to...
Online Exclusives
Put Your Drain Cleaning Business on a Path Toward Perpetual Growth
Each year, the U.S. Small Business Administration promotes the impact of outstanding entrepreneurs and small-business owners during National Small Business Week.The theme...
Online Exclusives
4 Tips to Get the Most Out of Employee Reviews
One of the secrets to keeping your employees engaged and productive is providing them with regular feedback. Believe it or not, employees want...
Editorial
Tax Deductions for Contractors
There’s some good news on the tax front for small companies that spend big bucks on equipment.After more than a decade of...
Online Exclusives
5 Tax Planning Tips For Your Small Business
Small-business owners have survived another tax-filing season — hopefully with their sanity and their business finances intact. Even for small-business owners who...
Online Exclusives
Can Your Sewer and Drain Cleaning Business Afford Employee Benefits?
You offer benefits because you want to provide a well-rounded compensation package. That’s a smart approach, because research indicates that more than...
Online Exclusives
Tips for Hiring Top-Notch Office Staff
Obviously, hiring office staff and hiring drivers is very different. Each job requires different types of people and different skill sets.When hiring...
Online Exclusives
What Google's Changes Mean for Your Drain Cleaning Business
You don’t have to be a marketer — or even especially tech-savvy — to understand the importance of Google’s search engine results...
Online Exclusives
Real-Time GPS Tracking Helps Contractor Improve Customer Service
Papalia Plumbing & Heating in Acton, Massachusetts, implemented the Fleetmatics GPS fleet tracking system to better monitor technicians. But the benefits don't stop there.“It...


















