Small Business Articles

It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...

There’s no shortage of competition in this industry, especially for companies working in bigger markets. Sometimes customers have literally thousands of drain...

What if there was a silent, ever-present way to inspire and motivate your team, keep them on track and aligned with your...

When you started your business, you likely had a lot on your plate. What equipment to buy, how to find work, what...

We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...

The website www.manta.com conducted a survey of 1,960 small-business owners in 2017, and 34 percent of those surveyed said they don’t have a retirement...

Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...

This is not an article about political prognostication or economic speculation. Rather, it’s about ensuring that your business is prepared for all...

If you’re grateful but don’t take the time to tell anyone, does it count? Maybe, but it’s a bit like clapping with...

Yesterday, I was speaking to Jill (not her real name) who had been on extended sick leave. She was diagnosed with cancer...

“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!” How many drain cleaners have thought this, in frustration,...

Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

Sometimes it seems like there isn’t any energy or time left after getting through the day’s jobs. Growing the company — whether...

Good cash flow for your business depends on invoices getting paid at a prompt pace, and there are a number of strategies...