How do you price lining jobs? Do you charge by the foot? By the job? Do you take difficulty or risk into...
Pricing Articles
Online Exclusives
Year in Review: The Most-Read Articles of 2019
As the year comes to a close, we take a look at some of the most popular stories on www.cleaner.com. If you missed...
Online Exclusives
Do You Charge Enough For Your Services?
“I always seem to get customer complaints about how much I charge them for the work I do. My vendors say they...
Online Exclusives
The Pricing Conundrum: How to Balance Customer Satisfaction and Profitability
One of the biggest challenges contractors face is correctly pricing services. Naturally, you want to price competitively so you don’t lose all...
Editorial
Embracing the Call
In a business that’s generally pretty dirty, Hugh McLaughlin has a clean conscience —even after nearly 40 years’ of sewer and drain...
Editorial
Can-Do Attitude
There was a time when master plumber Linda Hudek, the owner of LH Plumbing Services in Fairfield, Ohio, owned only the bare...
Editorial
Sticking to the Plan Leads to Profit for Plumbing Contractor
Master plumber Mike Leonard formed his company with a defined plan of action. He knew what he wanted to do. He also...
Editorial
Do You Charge by the Job, or by the Hour?
Want to see a fight between fellow operators in the pipe cleaning and maintenance businesses? Start a rhetorical cage match that pits...
Online Exclusives
Diversified Services Drive Cleaner's Growth
AIMS/PVIC LLC has achieved dramatic growth since the company was founded in 2005, and the ability to offer customers a wide array...
Editorial
Win the Sale Without Losing on Price
Cleaning and rehabilitation contractors, like parents, can be undone if they constantly cave in to whining. If parents give in every time...
Editorial
Set Your Service Fees Carefully
Most plumbers I talk to have no idea how to properly price their service and repair work. They usually pretend to be...
Online Exclusives
When Circumstances Call for Extra Fees
Determining when to charge additional fees for drain cleaning services vary throughout the industry. Explaining extra charges to the customer presents an...
Online Exclusives
The Going (Broke) Rate: Why Let Competitors Run Your Business?
Most contractors I talk to that do service and repair have no idea how to properly price for their work. What they usually...
Online Exclusives
How Self-Employed People Can Make More Money
Steve Huff is president of Steve Huff Plumbing in Kingsport, Tennessee, a company built on customer satisfaction. Founded in 1975, Huff was...

















