Employee Relations Articles

It’s again that time of year that is typically reserved for some reflection. Here we reflect on some of the industry knowledge...

Finding and retaining employees is the biggest challenge facing U.S. trades. Josh Halstead has no secret formula for resolving the dilemma. But...

The National Utility Contractors Association (NUCA) recently donated to the Construction Industry Alliance for Suicide Prevention (CIASP) to support the goal of shattering the...

Many companies invest heavily to improve the customer experience but sideline employees who are responsible for delivering that experience. What some business...

Without trying too hard, it’s easy for managers to compile a long list of reasons not to meet with the people they...

Nobody likes to waste money, least of all small-business owners. As the end of the year approaches, and as business owners take a...

If you are a drain tech reading this, I think you’ll be surprised to find what your boss is really looking for to...

The ability to offer customers more solutions for their drainline problems not only opens the door wider for more business opportunities, it...

Ask 50 different people what it means to have an accountable workforce, and you could very well get 50 different answers, covering...

When construction-industry veteran Rick Fender was thinking about what to name his new plumbing and utility company back in 2001, he set...

If you are a drain tech reading this, I think you’ll be surprised to find what your boss is really looking for to...

According to WebMD, burnout can be defined as a form of exhaustion, typically resulting from a prolonged period of mental, emotional, and/or physical...

At 20-years-old, Regina McMichael’s husband died after falling off a roof at a job site where he was working. That was the...

Speaking up against racism in the workplace is fraught with risk. Yet saying nothing at all only ensures that problems will continue...