Employee Relations Articles

Key ingredients include continuous feedback and explaining the "why" behind expectations

Establishing a clearly defined training routine will get new hires up to speed faster

Employees who only put in the bare minimum effort, fulfilling their job requirements without going above and beyond, can create problems, such as not always meeting the high expectations of customers

Where is your company going and how will you get here?

Mark Ellefson set a high bar with Prodigy Plumbing and his team’s exceptional service lives up to the name

Growing your bottom line doesn’t mean you have to accept customers and jobs that aren’t a good fit for you

Listen to your team and do special things for them to help build a positive company culture

It takes deliberate effort to keep even the best team committed and enthusiastic

While sharing difficult news with an employee never gets easy, there are a few guidelines that can help make the process run smoother

Workers are burning out at record levels, but it doesn’t have to be that way

Sometimes the best way to grow your business is to share the load with talented employees

Job seekers have a lot of options these days. Encourage your crew to share their workplace experiences — both good and bad — to give an authentic picture of your company.

If you’ve decided it’s time to move on from your company, be sure you’re not making any of these miscues that can affect how much value you get out of a sale

A former hoops star uses his company's facilities to upend people’s notions and stereotypes about what plumbing and drain cleaning companies look and feel like